To add the Canon Solution Menu EX icon to the Dock, refer to the Solution Menu EX online help.I believe that (A) works, and, in fact, I am using that for the initial install on other computers of mine. If only Help & Settings menu is displayed in Solution Menu EX, connect the scanner to your computer and wait a while, and then refer to the Solution Menu EX online help and set up the scanner.įor Macintosh: If the Canon Solution Menu EX icon is not found in the Dock, you can start Solution Menu EX from "About Solution Menu EX" in "On-Screen Manual". When you restart your computer, perform the operation of "Preparing the Scanner" in advance. You can select either MP Navigator EX, "On-Screen Manual", or the Online Registration.įor Windows: When you start up your computer next time, Solution Menu EX will appear automatically. If you click OK on the Canon Solution Menu EX dialog box, Solution Menu EX will appear. When the installation is complete, follow the on-screen instructions.įor Macintosh: Click Exit. When the Extended Survey Program screen appears, confirm it.ġ0. When the User Registration screen appears, follow the on-screen instructions to ensure product support.ĩ. Follow the on-screen instructions to perform the installation.Ĩ. For Windows, carefully read the Please Allow All Install Wizard Processes screen, and then click Next.ħ. In some countries, these dialog boxes will not appear.Ĭarefully read the License Agreement, and then click Yes to proceed.įor Macintosh, skip step 6 and go to step 7.Ħ. If prompted, select your language and place of residence, and then click Next. For Windows 7/Windows Vista, when the AutoPlay dialog box appears, run the setup program, and then click Yes or Continue to proceed when the User Account Control dialog box appears.ģ. Enter the administrator ID and password on the authentication dialog box.įor Windows XP and Macintosh, skip step 2 and go to step 3.Ģ. Do not switch users during the installation process.įor Macintosh: Double-click the Setup icon.Log in as an administrator to install the software.For Macintosh: After upgrading from Mac OS X v.10.5 or lower to Mac OS X v.10.6, install software bundled with the Canon scanner.For Windows: Uninstall software bundled with the Canon scanner before upgrading from Windows Vista to Windows 7, then, install the bundled software again.Quit all running applications before installation.The screen may close automatically when the USB cable is unplugged. When the Found New Hardware screen appears, unplug the USB cable from the computer and click Cancel. If you connect the scanner, unplug the USB cable from the computer. Do NOT connect the scanner to a computer before installing the software.Insert the Setup CD-ROM into the computer's disc drive, click Custom Install, select the ScanGear checkbox and reinstall it. Installing the Driver/Software from the CanoScan Setup CD-ROM For more about administrator privileges, refer to the Macintosh User's Guide. ScanGear cannot be deleted if you are not logged in as a user with administrator privileges. On the hard disk on which the ScanGear is installed, browse to Library folder, Image Capture folder, TWAIN Data Sources folder, then drag and drop the CanoScan (model name).ds into the trash can.Įmpty the trash can and restart the computer. When all files are deleted, click Complete.Ĭlick here for installation instructions.įrom the Go menu of Finder, select Computer. When the Scanner Driver Uninstaller dialog box opens, click Execute. If you are logged on to a standard account, switch to an administrator account and start over. Some applications require administrator account to continue. If you are logged on to an administrator account, click Yes (Continue or Allow in Windows Vista) to continue. This dialog box appears when administrative rights are required to perform a task. In Windows 7 and Windows Vista, a confirmation or warning dialog box may appear while installing, uninstalling or starting software. Windowsįrom the Start menu, select All Programs > CanoScan (model name) > Scanner Driver Uninstaller. When deleting ScanGear, close all running applications and remove the USB cable connecting the machine and computer. You can delete the ScanGear (scanner driver) you no longer use.
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